Hi there, I really hope that someone can assist me. I bought my mum this tablet for Christmas on the advice from a computer guy at my school. It all seems very cute and everything, but we are having no luck in connecting to the Thompson modem at my parent's place. We have read the instructions, and have enterred the password etc for the bigpond connection, but when we select the wifi to connect, the tablet goes so far as scanning and then authenticating the connection, but then disconnects. We have tried turning the tablet on/off to no avail. I realise that it is most probably something so simple, but none of us have ANY clues about computers or laptops or tablets and the like so we are pretty lost. If anyone can help us, and really dumb it down, we would be very grateful. Another difficulty is setting the date and time.