Iconia A500 won't turn on

Discussion in 'Acer Iconia Tab A500 Forum' started by DeputyDawg, Dec 2, 2012.

  1. DeputyDawg
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    DeputyDawg Junior Member

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    Hello....

    Let me start by saying I am helping a friend with his Acer Iconia A500 tablet and that we are not geographically near one another. I am going by what he has told me.

    He stated his A500 will simply not turn on. I asked him if it was charged. He stated there is a white light (which indicates full charge). He hears no noises, it doesn't vibrate nothing.

    He stated he did a soft reset (pin in a whole or something) - No luck.

    I googled the steps to do a hard reset. Assuming he did it correctly with me dictating over the phone - NO luck

    His is 2 years old and out of warranty. So before he trashes it, is there anything that can be done? Is there a tech support number he can call for someone
    to talk him through a few things.

    Any and all help greatly appreciated...
  2. Mrhelper
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    Mrhelper Junior Member

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    Try forcing a power down by holding the power button for at least 5 seconds.
  3. Douvie
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    Douvie Member

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    .......5 seconds or more. Preferbly close to 10. Or hold the button in until you feel it vibrate then let go of the button.

    It maybe a little confused.

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