iDeaUSA Android Tablet Reboots During Backup

Discussion in 'Android Tablet Q&A' started by basportsaddict, Jul 11, 2012.

  1. basportsaddict

    basportsaddict Member

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    Location:
    Tracy, CA
    Tablet / Device:
    iDeaUSA CT702
    My device:
    I have a 7" iDeaUSA YG A777 Android Tablet that is rooted. The version of Android it is running is 4.0.3. The kernel on the device is 3.0.8-tcc root@kf-mid #97.

    My problem:
    When I try to back up my device using the MyBackup app, the device reboots in the middle of the backup. When I attempt another back up after the reboot, I get the same results. I've tried uninstalling and re-installing the app, but that doesn't work. Clearing the app's cache doesn't work, either. I also tried doing a factory reset and restoring everything manually, but that also didn't work. I read a few posts that suggested that the SD card or USB flash drive might be the cause, but that isn't the case (at least in regards to my situation) because the same thing happens when I try to back up online to MyBackup's database with no SD card or USB flash drive attached.

    I also tried using Titanium Backup ★ root, but I got the exact same results as I did with MyBackup, so the problem isn't app specific. One thing that did work was not allowing root access to MyBackup. When that is denied, I can back up my device as many times as I want. However, since MyBackup has been denied root access, it can only back up the apps on my device, not the data that accompanies those apps. That's a problem because the main reason that I'm backing up my device is to back up the apps on my device AND its data.

    I've been at this for three days. During that time, going through all of the steps that I've listed here has made the backup go through completely without rebooting once or twice, but the reboot problem persists more often than not. I’m out of ideas to try. Any suggestions would be helpful.
     
  2. Natey2

    Natey2 Senior Member

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    Tablet / Device:
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    I had the same problem. It was a system app that did not like to be backed up. You need a backup app that can select individual apps for backup. Select a few at a time, and you will see which one causes the problem; just exclude that, or try backing that app all by itself. If I recall which app(s), I'll post it here.
    Good news is that since that system app does not change, once it is backed up, successive backups will detect no change in that app and skip over it.
     
    Last edited: Jul 16, 2012
  3. basportsaddict

    basportsaddict Member

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    I tried what you suggested, but had no luck. I went through each app one-by-one. When I got to an app that rebooted my tablet, I tried backing up the app again to make sure that it was that app that was causing the problem, but the backup went through the second time. I tried backing up the app a third time and, once again, the backup went through. I then went on to backup other apps and soon ran into another app that rebooted my tablet. After reboot was complete, I tried backing it up again and it went through fine. The first app was a system app (Adobe Flash Player 11.1), but the second app was a user app (Angry Birds Space). Trying to backup a third app (a chess game app) led to a reboot, another reboot, then a successful backup on the third try. So, I've concluded that it isn't one particular app, system or user, causing my particular problem.
     
  4. Natey2

    Natey2 Senior Member

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    Tablet / Device:
    Nexus 7, iDeaUSA CT702/YG A777
  5. basportsaddict

    basportsaddict Member

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    I was using MyBackup Pro, but I figured out what the problem was. I mentioned in my first post that I used Titanium Backup and got the same results as I did with MyBackup Pro. However, when I used Titanium Backup, MyBackup Pro was still granted root privileges. I think when Titanium Backup got to the MyBackup Pro app to back it up, it activated something with the app that was causing it to reboot my tablet. In other words, what I did to fix my problem was I denied root privileges to MyBackup Pro and Titanium Backup now works fine and produces a successful backup everytime. So, MyBackup Pro was the problem.
     
    Last edited: Jul 17, 2012

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