Hi, - downloaded the latest firmware package (version 1.04) from the manufacturer site. - followed the instructions for installing the driver (shutdown the device, hold the M key and only then connect the USB cable to the PC) - my PC runs Windows XP SP3 - the device identifies itself to the PC as a USB mass storage, but I managed to overcome this by enabling debugging mode (on the device settings) - Whenever I use the driver installation wizard and points it to the location of the driver (rockusb.inf) I get an error message: "The hardware was not installed because the wizard cannot find the necessary software driver" - So I end up with a "CUBE" device under "Other devices" in the Windows Device Manager. Furthermore, the firmware update tool doesn't seem to fully recognize the device and fails to upgrade the firmware. I searched forums and websites for several hours but failed to come up with a solution. Please could anyone advise ?