[Internet issue]Please help me out!

Discussion in 'Samsung Galaxy Note 10.1' started by insanehadi, Oct 17, 2012.

  1. insanehadi
    Offline

    insanehadi Junior Member

    Joined:
    Oct 17, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Egypt
    Tablet / Device:
    Samsung Galaxy Note 10.1
    Im begging you guys for help.
    The internet on my note 10.1 is becoming unbearably slow. Google play apps takes more then 10 minutes to download "5-8 mbs", internet browsing is really slow. Internet keeps disconnecting and giving me an Authentication failed error "I'm sure I have the right password since it works with other devices" or a network disabled error, poor connection. Could anyone please help me? I tried rebooting the device, wiping cache.

    Please help me out!
  2. leeshor
    Offline

    leeshor Super Moderator Staff Member

    Joined:
    Dec 27, 2011
    Messages:
    5,078
    Likes Received:
    932
    Trophy Points:
    113
    Location:
    Norcross, GA
    Tablet / Device:
    Transformer TF700
    Welcome to the forum

    Check out the WiFi problems link in my signature, below.
  3. insanehadi
    Offline

    insanehadi Junior Member

    Joined:
    Oct 17, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Egypt
    Tablet / Device:
    Samsung Galaxy Note 10.1
    Thank you for the reply Lee, but I think I already tried most of these solutions.
    anything else pops into your mind? $Screenshot_2012-10-18-10-53-55.png $Screenshot_2012-10-18-10-54-11.png $Screenshot_2012-10-18-10-54-21.png $Screenshot_2012-10-18-10-54-27.png
    Hope these would help you figure out an issue.
    Last edited: Oct 18, 2012
  4. leeshor
    Offline

    leeshor Super Moderator Staff Member

    Joined:
    Dec 27, 2011
    Messages:
    5,078
    Likes Received:
    932
    Trophy Points:
    113
    Location:
    Norcross, GA
    Tablet / Device:
    Transformer TF700
    That's pretty poor. It certainly isn't a channel conflict but the signal is terrible. You didn't say how far you were from your router but what I see there would be typical of something far far away. I'm thinking you need to find a public WiFi hotspot or a friend's WiFi to eliminate your tablet as the problem but my guess is that you might need a new(er) router, or newer firmware in the router.

    Those charts are so poor I won't even ask how fast your Internet is supposed to be, yet. ;)
  5. insanehadi
    Offline

    insanehadi Junior Member

    Joined:
    Oct 17, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Egypt
    Tablet / Device:
    Samsung Galaxy Note 10.1
    I was right beside the router when those readings were taken. Internet speed is in fact slow, but not as slow as it is now.
  6. leeshor
    Offline

    leeshor Super Moderator Staff Member

    Joined:
    Dec 27, 2011
    Messages:
    5,078
    Likes Received:
    932
    Trophy Points:
    113
    Location:
    Norcross, GA
    Tablet / Device:
    Transformer TF700
    I was asking about what the real speed it supposed to be. How fast/slow is it from a wired PC?

    You may still want to try changing the channel and disable security long enough to see if that's a problem. I assume you tried the other tricks in my tips thread and that you restarted the router.
  7. insanehadi
    Offline

    insanehadi Junior Member

    Joined:
    Oct 17, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Egypt
    Tablet / Device:
    Samsung Galaxy Note 10.1
    After changing the channel to "1", I am getting higher download speeds"actually they are the same as the wired desktop that I have". Hopefully, i think the problem is fixed by just changing the channel. Now, I'm waiting to see if the internet disconnects as I use it.

Share This Page