Daughter has had an Irulu (I know from the splash screen, no printed brand on the case) 10.1" tablet stashed for over a year as her niece used it and put in a new username and password last time she used it but doesn't remember what the email address was and she forgot the password so it's locked with too many pattern attempts. My daughter just wants it wiped to out-of-box factory at this point. I'm not even sure what model it is but it has an RJ45 network, micro HDMI, 2 standard sized USB with a micro SD slot between them and an earphone jack on the right side (oriented with the camera lens at top) then a reset on the bottom, nothing on the left and the top is speaker holes, on/off, volume, menu, home and to the far right the wifi on/off. No markings externally to show a model number, FCC number. If the splash screen didn't show the Irulu logo I wouldn't even know the brand. I have tried numerous things to get to a screen that would let me tell Android to wipe clean. Only thing so far that did anything but boot normally (and go to the lock screen to enter the user and PW) was power and volume - and I got the same too many pattern attempts screen but it says SAFE MODE in the lower left. Have tried it with the power adapter attached and without. No change. Any help is greatly appreciated.