issues streaming videos

[dan76]

I have the Bauhn 10.1" 3G quad core tablet and I'm having trouble streaming videos from YouTube etc.

The picture keep freezing but sound keeps playing.....

I have already tried resetting back to factory but no difference.

Any ideas??

 

[leeshor]

Welcome to the forum

If a factory reset didn't help any it may be a WiFi problem though the symptoms sound pretty strange. Check out the link I have below that will provide some WiFi tips for possible solutions.

Do you have Flash installed?

 

[dan76]

I've installed flash but it made no difference. Also checked on my mum's one and it does the same thing.

Any suggestions on what to do next?

 

[leeshor]

It still sounds like a router issue, to me.

 

[dan76]

Does it on 3G as well. Even if you let the whole video load first it still does it.

 

[leeshor]

I would try it on a public WiFi hotspot. I just don't see a good reason for it not working unless it is either WiFi or the browser you're using.