I bought a tablet last year as a Christmas present for my disabled son. By early Jan is was not working. I sent it back to Jexaa and they replaced it - great so far. Within 2 weeks it was unusable as the screen was scrolling too much. I contacted them via support ticket (several times). Finally I got a reply saying send it back. I did that (in April)........ Nothing since. I paid my money and have nothing to show for it.
They do not respond to emails, support ticket facility is not working. I thought they had gone bust, but have suddenly started receiving marketing emails from Josh@jexaa. He doesn't respond to my emails either. Next step for me? I am going to go on any forum/social network site and shout it from on high that they are a shoddy company and should be avoided. Watchdog needs to know too. Does anyone else want to tell me about their experiences?
They do not respond to emails, support ticket facility is not working. I thought they had gone bust, but have suddenly started receiving marketing emails from Josh@jexaa. He doesn't respond to my emails either. Next step for me? I am going to go on any forum/social network site and shout it from on high that they are a shoddy company and should be avoided. Watchdog needs to know too. Does anyone else want to tell me about their experiences?