Hi everyone, I have a problem that I am hoping someone on this forum can help me with. I searched all over this website and through internet searches and can't find the information I need. I need to find out how to do a Hard Reset on an MSI Primo 81 Android 4.4 Tablet? We just got this device and we set it up with an administrator account with a PIN number and then a second user account with no PIN or Code. We have not set it up with a Google account yet. My son was in the administrator account and changed the pin and now can't remember what the new pin is. We have tried everything we can think of. He had saw me put my administrator pin in by looking over my shoulder which is how he was able to change it. Since the tablet is brand new and has no Google account yet we have no other choice but to do a hard reset. This isn't a problem because we haven't installed anything yet. If anyone knows ho to do a hard reset on this MSI Primo 81 your help will be greatly appreciated. I don't know if maybe it can be put into recovery mode. I can't figure out how to do that either. If anyone knows how to get this tablet into the Android recovery mode I would appreciate any help with this as well. Someone please help us! Thanks in Advance.