natpc android 4.0 m0101s sticking on boot up

Discussion in 'Android Tablet Q&A' started by krommagh, Dec 27, 2012.

  1. krommagh

    krommagh Member

    Joined:
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    Location:
    belfast
    Tablet / Device:
    natpc m010s
    hi all. i'm a real newbie when it comes to tablets. I got my daughter a natpc android 4.0 m0101s tablet for christmas. after charging it ii turned it on. The screen first froze at the 'android' screen and then broke up into pink lines. i got in touch with the seller who suggested holding down the power button for 30 seconds until i hear a click from the back.. I did this but didn't hear a click. it tried to find the reset button but without any luck. the manual that comes with it is just a straight translation from a foreign language and not much use. any help would be greatly appreciated. Thanks in advance.
     
  2. Rowdyeh

    Rowdyeh Member

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    Hi Krommagh. Seems you may have got a dud. Pink lines may indicate a video problem. Since you have just bought it you should return it and get a replacement under warranty.
    Happy New Year!
     
  3. Spider

    Spider Administrator Staff Member

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    Hi krommagh, congratulations on your new Natpc tablet and welcome to the forum. I agree with Rowdyeh, you probably should exchange it for another if you can. However, I'm moving your thread to the Android Tablet Q&A section for you, where more people are likely to join the discussion and try to help you. Good luck!
     

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