Hi. I have The white Pandigital Novel, version R70G100. It's new, out of the box. I can't seem to contact support, so you're my only hope. I decided to update the firmware of my reader, off the Pandigital website. Upon doing so, I lost my Kindle for Android app, and it was replaced with B&N. I don't mind B&N being there as an option, but I had already bought a few books off of Kindle. I did a factory reset too, so my books are really gone. I tried downloading it off of Amazon.com, but I get either the "null" error, or I'm redirected to android.com. Android.com wont recognize the reader, so i wont let me install. I even tried downloading from a 3rd party website, but the reader says "file too big." The file is only a bit over 9mb. Please, this was supposed to be my early birthday gift. I would like to enjoy it by Saturday. Help, please!