Hi I've just bought my son a new Android tablet 4.0 A10 over the internet for his birthday. It won't boot & just hangs but it's only 2 months old. The supplier won't reply to emails so it looks as if I'm stuffed unless someone can help. I'm in the UK. I've tried pressing the reset button quickly & for a longer period but it doesn't help. As these items are often sold under different names, here's some of the advertised spec. which might help identify it. Please can anyone offer some advice on getting it working again? Many thanks. PerformanceOperating SystemAndroid 4.0.3CPU BOXCHIP A10, Cortex-A, 1.2GHzRAM 1GB DDR3Hard Drive 4GB NAND FlashScreen Size 10.1"LCD LCD 16:9, Resolution1024*600 , TFT LCD 16M Color DepthDisplay Resistive Touch Screen HDMI Output Support 1080P HD Video GPS Comes with GPS Antenna GeneralKeyboard Touch ScreenPointing Device Fingers & Stylus Battery Type Built-in Rechargeable 5000mAh battery Battery / Run Time (up to) Working time: 3 - 5 hours Voltage required 100/240V AC Adapter G-sensor Yes Built-in Speaker Yes Android Market Yes Flash Yes Email and Browser Yes Game & Apps Android Market GPS Support external Web Camera 1.3MP Storage and ExpansionHard Drive Type NAND Fast Flash Hard Drive Capacity 4GB PCMCIA Expansion TF Card (Support 32G MAX) Input / Output PortsFull-size USB Port 2 HDMI Port 1 Rj45 Port 1 GPS Antenna 1 TF Card Slot 1 DC Jack 1 Earphone Jack 1 Internet ConnectionsWiFi WIFI 802.11b/g 3G YES, support external Ethernet YES Support FormatsVideo MKV(H.264 HP), AVI, RM/RMVB, FLV, MPEG-1, MPEG-2, MP4, MOV, FLV, 3GPAudio MP3, WMA, MP2, OGG, AAC, FLAC, APE, 3GP, WAVPicture JPG, BMP, PNG, GIF, TIFFE-book WORD, EXCEL, PPT, PDF, TXT, CHM, HTML Languages Multi-language, English, French, Spanish, Russian, Simplified Chinese etc. Additional Features Built-in Microphone, Android Market, Alarm Clock, Calendar, Camera, Gmail, MP3/MP4 Player etc.