Hi All. I joined today and was hoping someone can PLEASE HELP me figure out why my Word documents I open on Google Drive, stay open for about 15 seconds; and then the dreaded error message: "google having trouble, please reload". I have done that approx 12 times and happens every time. Worse part, I just spent all morning setting up my Clients' folders and moving all their docs from another Cloud app to Google Drive. And, cannot open them even long enough to move them back. HELP! Cordelia Jones, St. Thomas, VI.