New User; Help

Discussion in 'Nook HD Forum' started by CaspersMom, Dec 19, 2012.

  1. CaspersMom

    CaspersMom Member

    Joined:
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    Location:
    Oklahoma
    Tablet / Device:
    Nook HD
    Hi, I bought a Nook HD as a Christmas present for my Mother. I have been learning my way around adding books I bought, downloading from public library via Overdrive, downloading various apps, etc.

    I purchased 22 apps (most free), and all but 2 loaded to her Nook. The said apps are showing up in her library on her profile, on the B & N website, showing status as complete and that it should be in her library. It doesn't appear anywhere on her Nook; not even showing as needing to be downloaded.

    Has anyone had this experience and does anyone know what I should do to get them to her Nook HD?
     
  2. J515OP

    J515OP Super Moderator Staff Member

    Joined:
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    Location:
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    Tablet / Device:
    Nook Color, Nook Tablet 16GB, Vizio VTab, Nexus 7
    Try rebooting the Nook. Sometimes apps don't appear until after a reboot. If that doesn't work carefully check through all of the apps as sometimes the name of the app and what is actually downloaded and installed is sometimes different and it could be arranged in a different part of the drawer where you are not looking for it.
     

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