I have the Nextbook Premium 7 ... and experiencing connection and internet speed issues. I have searched this site and it seems like a common issue is very common. I had to reset the system 2x to finally get the connection working, but then I can hardly get to any site. No Youtube videos will play, Nextbookusa.com will not even pull up. The odd time I may get msn.com, but only after a few minutes of me leaving it alone. I checked out the Nextbook product site and there is a firmware update, but not for my serial number. It does state the firmware is specifically for issues with connection and internet speed. Anyone have any other suggestions? If it does not work, I will be sending it back very soon. If I can get a fix going, I will be posting all my findings on the forum, plus my journey as I add apps, games etc. Forums are awesome !! Thanks for any help!