Can anyone help me solve a problem? I've owned the Ziio for just under a month, and though everything worked to begin with, the video soon began to go blank sometimes when I tried to start a playback, or re-start one from earlier. I followed Creative's advice about a hard reset. This worked at first. Then I was having to do it 2 or 3 times for a while. Now nothing works. I also find that music playback doesn't work either. I have tried installing other media players (Meridian, Rock Player), but they don't work either. All other apps seem to be fine.