This tutorial explains the steps to successfully flash a tablet based on the Allwinner A31 processor/chipset using the PhoenixSuit Packet Software for Windows! By TechBalloon365.com Webstore --> TechBalloon365|Android Tablets|Smartphones|Electronics| Step 1. Download and install PhoenixSuit Download Link: http://www.techballoon365.com/PhoenixSuitPacket_v1.0.6.zip Install PhoenixSuit by running the installer program PhoenixSuitPacket_v1.0.6.zip The installer is in Chinese, but it’s quite straightforward. All you have to do is keep pushing the next button (situated on the right side) until the installation completes. Step 2. Download firmware image for your tablet and load it in PhoenixSuit Download the firmware for your device. Manufacturers usually provide firmwares on their website. For the Onda V972: Latest v2 Official Firmware for v1 Onda V972 Tablets (please check serial no. at the back of your tablet. The vast majority are v1): http://file2.mydrivers.com/ondata/download/driver/oamp3/V972Core4/V972Core4-V1_v2.0.rar Once PhoenixSuit is installed, you can load your tablet firmware. Click on the Firmware button then Image button and locate the .img file on your hard drive corresponding to the firmware you wish to flash. See screenshot below: Step 3. Put the tablet in flash mode This step may appear tricky as it requires playing with the hardware button on the tablet. It's actually quite easy: a)Disconnect the microUSB cable from your tablet b)Shutdown the tablet, either from Android shutdown menu, or by pressing the Power button for about 10 seconds. The tablet screen should be black when the tablet is off. c)Press the Home button on the tablet, plug in the micro USB cable on the tablet, while keeping the home button pressed. d)While keeping the Home button pressed, make short presses (about half a second duration each) on the Power button for about 10 times or until you see the dialog below on the Windows machine. e)Once the tablet has entered in flash mode, you should see the dialog below: f) Please click Yes button to allow Format mode. (you will lose unsaved data but it is best to choose this option to avoid bugs/issues) Step 4. Flashing the tablet - Allow the Update to complete after clicking the yes button. Step 5. Restart the tablet Your tablet may start configured in Chinese Language. For the Onda V972 please go to Tablet settings ( don't need to read Chinese to know how to go there ) Then look for the red cloud shaped little icon just below the lock icon and press it. Then press the first result on the page that appears and then choose language PLEASE NOTE THAT FLASHING YOUR TABLET IS SOLELY YOUR RESPONSIBILITY. TECHBALLOON365 CANNOT BE HELD RESPONSIBLE FOR ANY ISSUES.