play .mp4 video

arkiboys

Member
Dec 21, 2011
5
0
Hi,
I recently purchased the samsung galaxy tablet in inch 7500
At first I was able to play the .mp4 video but the next tume I tried it, the tablet says can not play video.
Do you know why please?
Thanks
 

xxbeastxx420

Member
Dec 24, 2011
50
0
Yes that happened to my at first but then i cheaked for a system update and i updated it and then i was able to play mp4 files so try to update your devise, go into setting and go to the bottom and click on aboutdevice and click on system update and update your device try that iff that doesnt work call 1800samsung they should be able to help you.

Sent from my GT-P7510 using Android Tablet Forum
 

xxbeastxx420

Member
Dec 24, 2011
50
0
Try doing a software update that might fix the problem msg me back if it works

Sent from my GT-P7510 using Android Tablet Forum
 

xxbeastxx420

Member
Dec 24, 2011
50
0
I think you should call 1800samsung the will help you fix the problem

Sent from my GT-P7510 using Android Tablet Forum
 

arkiboys

Member
Dec 21, 2011
5
0
My tablet is a 7500 samsung galaxy tab.
Do you have the support contact number as I can not find it opn their site.
Thanks
 

AnimaTechnica

Senior Member
Nov 4, 2010
789
63
My tablet is a 7500 samsung galaxy tab.
Do you have the support contact number as I can not find it opn their site.
Thanks

Try a different player like mobo player
Or go to settings - applications - all - then clear data on the video player

Sent from my Kindle Fire using Tapatalk
 
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