Power Port

Discussion in 'Vizio Tablets' started by gjhuff, Dec 15, 2011.

  1. gjhuff
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    gjhuff Junior Member

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    VTAB 1008
    One of the only concerns I've had about the VTAB has been the micro USB power port. Before I purchased it at Sam's, their demo wouldn't work because the power port went bad. Now, mine is very loose and the cable has to be jammed up for the unit to charge. I've tried several different cables that work with other Micro-usb ports on my Kindle and phone - they all are loose, so I think the problem is internal. Any one else have this problem? What did you do about it? Thanks in advance!
  2. ktackel
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    ktackel Junior Member

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    I have heard of others concerned based on demo units but not sure how many have had the actual problem. Mine has been fine so far (almost 3 months of use)
  3. Deandec
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    Deandec Junior Member

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    We have not had that problem so far. Only 5 weeks of experience.
  4. gphoton
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    gphoton Junior Member

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    Yes, I had a problem and had to return my first unit to Costco. I purchased a replacement and also bought a right angle micro USB cable to avoid future problems.
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  5. bkaler
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    bkaler Junior Member

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    it happened to me a couple weeks back and the vtab refused to charge. I could not discern any notable damage other than it wouldn't charge anymore. I was relatively rough with it (only because I have a droid incredible and many other devices that use this charging method) but it only lasted about 2 weeks. I will say I wasn't negligent, I just treated it like my other devices that are over 2 years old and have no signs of damage and this happened.

    I did take my issue to vizio and they issued a replacement unit, but I'm being very careful with it's replacement currently and I actually won't use it if it's charging now because it's quite loose (also seems to depend on the micro-usb cable used, my incredible's charging cable fits very loosely, the cable the vtab came with is quite a snug fit however).
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  6. JoelWUpchurch
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    JoelWUpchurch Junior Member

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    That sounds like a good idea. I think any sort of vertical force is hard on flat type sockets and the way the cable sticks out puts too much leverage on the socket. All you need is some moron to lean on the cable with their thumb and you could be SOL. In fact, I think I'll order the one foot cable and use a USB extension cable to connect it, so I minimize the number of cycles on the socket. I figure I can leave the cable plugged in most of the time and clip it out of the way. I've have USB and HDMI sockets that have died on me.

    Amazon.com: StarTech.com UUSBHAUB1RA 1 Feet Micro USB Cable - A to Right Angle Micro B: Electronics
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  7. Spider
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    Spider Administrator Staff Member

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    The right angle cable is a good idea gphoton and thanks for the link to one Joel.
  8. gjhuff
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    gjhuff Junior Member

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    Good news! Vizio is going to replace my tablet as well. And, I'm going to get one of those right-angle cables!
  9. montyzuma
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    montyzuma Junior Member

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    I think having the power port on the bottom is such a bad place, you are just asking for trouble. My kids will always want to use it when it's plugged in. My friend at Sam's Club said a lot are being returned because of this.

    I thought a right angle plug was a great idea, and ordered some for the 3 vtabs my family has. I went through the above link, and bought 4 of the six foot versions. I was very disappointed, because none of the four could maintain the connection. They would blink on and off at the slightest movement, even when standing still. They matched up very well physically.

    I am going to look for another company...has anyone found one that works?
  10. tec10
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    tec10 Junior Member

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    The USB port is surface mounted and will break loose with vertical force. Best to not use in portrait mode while charging or plug in. Wish they had a power jack instead.
  11. Automate
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    Automate Junior Member

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    I have had the USB port go bad on two VTABs. The first lasted about a month. The port became very loose. The 2nd only lasted 3 days and the socket was not loose. VTAB would not charge or connect to PC with USB.

    Looking for good right angle connector cable for my 3rd VTAB.
  12. JoelWUpchurch
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    JoelWUpchurch Junior Member

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    My experience with laptops are that the powerports are surface mounted also and do break off. It happens often enough that I found a company that specializes in this kind of repair.
  13. dougb73
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    dougb73 Junior Member

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    The power port on my VTAB crapped out after 1 month. The unit was a refurb from woot and was "babied" because I already heard of the power port problem. Sad that an otherwise fantastic product has a fatal design flaw. Vizio is replacing it with another refurb... So has anyone found a cable that will help with this problem yet?
  14. xkchief
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    xkchief Junior Member

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    To make the micro easier to plug in I painted a spot of white on the top, with this done it much easier to plug in !
  15. Dhammer01
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    Dhammer01 Junior Member

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    Well I have had to return my 2nd VTAB to COSTCO for the powerport issue.On my second one I even bought the right angled mini usb however, again the connector came loose and would not charge untill you wiggled it around. I think that has about done it for me as far as getting another one until either the next generation of the 8" Tab arrives and the powerport connection had been remidied or the 10" Tab arrives and blows me away.
    I was really having alot of fun with this tablet but since this is a major defect in it's design I am backing away.
    I hope all who have this Tablet enjoy it and do not have the issue with the Powerport connection...Be sure to baby it.
  16. mrblase
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    mrblase Junior Member

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    I started to have a problem 3 weeks ago when the Vtab stopped connecting with my PC for file transfers. Then last weekend it would not charge unless the cable was pulled toward me. I called Vizio and they had me try a phone charger and cable but I had the same result, no charging unless I pulled the cable toward me. They will replace the unit and are eager to do so but I still have a 5 day window to return it to Costco for a refund. I did ask the rep if the new / refurbished unit was re-engineered to fix the problem and the answer was not to her knowledge. So after reading about others with this issue I think I'll return it and go back to my 7 inch Coby that has worked flawlessly for 14 months but does not have all the bells and whistles of the Vizio and wait to see what Vizio comes out with next that might be more durable.
  17. tec10
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    tec10 Junior Member

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    Vizio would not let me RMA mine because I bought it from Amazon and the seller was not a vizio reseller :(
    You would think they would have a recall on these or at least fix the USB port. Had mine 5 weeks

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