problem with apps

Discussion in 'Android Tablet Q&A' started by bperry, Dec 31, 2012.

  1. bperry

    bperry Member

    Joined:
    Nov 26, 2012
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    62
    Location:
    Bracey, Va
    Tablet / Device:
    digix 1030
    I am new to android and tablets. Got my wife a digix 10" tab for christmas. The Kindle app was working and I managed to download 2 books. with the Kindle app you could read the books. My wife attempted to down load another book, Now when we touch the kindle app it goes to amazon.com/kindle books. Amazon said delete the app and redownload.so I made the app inactive and downloaded the app fromm play store. Can't find it. it is probably inactive also. how do I delete it and download new. When downloaded does the app show up on the home screen or do I need to do something else? Sorry if this is a dumb question but I am trying to learn before My wife gets discouraged with the tablet. the tablet has the ice cream sandwich OS.Thanks for any help.
     
    Last edited: Dec 31, 2012
  2. leeshor

    leeshor Senior Member

    Joined:
    Dec 27, 2011
    Messages:
    6,331
    Likes Received:
    1,037
    Trophy Points:
    700
    Location:
    Norcross, GA
    Tablet / Device:
    Samsung Galaxy Tab S 10.5
    The downloading part of your post has me confused. You should be installing it from the Amazon Market app or the Google Store. Where are you getting it from?

    You could try going to settings - apps - all and find the Kindle app and (or) the Amazon or Google apps and tap them. Tell them to clear cache (maybe even data) then force close and restart your tablet.
     
    • Like Like x 2
  3. tragidy

    tragidy Junior Member

    Joined:
    Jan 29, 2011
    Messages:
    827
    Likes Received:
    432
    Trophy Points:
    0
    Alternativly download from pc then transfer
     
    • Like Like x 4
  4. bperry

    bperry Member

    Joined:
    Nov 26, 2012
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    62
    Location:
    Bracey, Va
    Tablet / Device:
    digix 1030
    I downloaded once from google play store and once from amazon apps. cannot find either one.
     
  5. leeshor

    leeshor Senior Member

    Joined:
    Dec 27, 2011
    Messages:
    6,331
    Likes Received:
    1,037
    Trophy Points:
    700
    Location:
    Norcross, GA
    Tablet / Device:
    Samsung Galaxy Tab S 10.5
    You aren't providing us much information. Downloaded where? If to your tablet it should be in the downloads folder. Downloading the same app from 2 places can cause some app confusion with the signatures and updates. Try to stick with one vendor.
     
  6. bperry

    bperry Member

    Joined:
    Nov 26, 2012
    Messages:
    16
    Likes Received:
    2
    Trophy Points:
    62
    Location:
    Bracey, Va
    Tablet / Device:
    digix 1030
    Well I went to apps and deleted the Kindle app and when I restarted it auto installed factory kindle app. New book is there every thing is good now. Download folder is empty Thanks for the help
     

Share This Page