I got my Kyros 7024 last week and was very pleased with it. However, I tried to download an app from the Amazon app store and ran into a problem. The app is quite large and needs to be installed on an sd card. The problem is I can't get it or any other app to install on the card. In settings I can see the card and how much space is on it so it looks like the device sees the card. However, the Kindle app was the only one I could move onto the card. I connected the device to my computer and expected to have the option to explore the sd card or the internal storage. However I was only able to explore the internal storage. (The description in the manual is not what actually happens when doing this). When I click on the sd icon in the file manager nothing happens. So I either have a defective device or sd card. Coby support so far has been no help, the tech I talked to on the phone did not know what an apk file was and I got no reply from an email I sent support. Since I am completely new to android my only hope is that some one here can help or the Kyros goes back to Amazon. I'm hoping this problem can be fixed because everything else about the Kyros was better than I expected. I did some more looking and found a link to a fix for the problem, however it asks me to delete a file in the .android_secure folder and when I connected to my pc I found that this folder was empty. Could someone reading this post check and see if this is normal or should there be files in the folder.