I have a Gentouch 78 NBA7800ATP that I got last night as a gift friend. However, On startup, I get past the initial Gentouch screen, then hang on the black bird in the upper left corner. I have yet to get to the desktop once. I've been doing some reading, and I think it's something to do with a hardware discrepency, which necessitates an update. However, I cannot even access the thing's hard drive because it's not mounted (need the desktop for that, don't I?). How can I access the 'guts' of this puppy from my computer to update/flash it if neccessary? Any help is appriciated.