Samsung Social Media Hub missing from Sprint Tab?

Discussion in 'Samsung Galaxy Note/Tab' started by XCellFoneSalesRep, Nov 18, 2010.

  1. XCellFoneSalesRep

    XCellFoneSalesRep Member

    Nov 14, 2010
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    Tablet / Device:
    HTC Evo 4G + Samsung Galaxy Tab
    Meant to post yesterday:

    Anyone with a Sprint Tab notice
    whether or not they have this icon/app on their tab?

    On the Sprint page it does state:

    "Samsung Social Hub integrates all of the user’s social
    networking services, messages, personal and business email, calendars and
    contacts, and can display calendar information from portal calendars, such as
    Google Calendar, and social networking services together in one view with
    two-way synchronization"

    i contacted Sprint Tech Support and the 1st rep tried sending the app to me, which i think was BS. Then i was put through to Level 2 Tech Support. Level 2 had me do a hard reset and planned for the Tab to take an auto update and hand me the app, which it did NOT. I was then told to go
    to a Sprint Store because this is a manufacture issue and they will swap out the device.

    PS: Tab is 2 hours old


    Today i decided to contact Samsung Tech Support regarding this issue. 1st rep advised me to take my
    equipment back to where i purchased it for a replacement. I asked to speak to a supervisor and spoke with a "Level 2 Tech". He advised me that BOTH the Sprint and Verizon CDMA units do not have this app/feature at this time and expects a possible upgrade in the near future.

    Tonight, not satisfied with the conflicting date i have received, i again contacted: a) a sprint corporate store and b) care tech support. The ditz i spoke to at the store advised me, without looking, that their demo unit did not have this application and would not let me speak to someone in tech & repairs. Called Care Tech Support again and explained the conflicts i have received the last 2 days and she proceded to contact Samsung, put me on hold and CLICK...

    Still trying to find out if ANY CDMA UNITS HAVE THIS APP OR NOT...

  2. fishstick600

    fishstick600 Member

    Jul 26, 2010
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    Its not yet available in the us just like the reader hub or whatever it is called. Those are only on the versions on the tabs in Germany for now

    Sent from my SCH-I800 using Tapatalk

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