[Solved] galaxy tab S and ms exchange

Discussion in 'Android Tablet Q&A' started by wjlbass, Oct 28, 2014.

  1. wjlbass

    wjlbass Junior Member

    Joined:
    Oct 28, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    2
    Hello
    Just picked up my Galaxy S 8.4 and its great, however when using the built in Samsung app to use MS exchange activesync, I get an error message that says Authentication Failed.

    strangely, I have this working on my galaxy s3 phone with the exact same login /connections details and it works just fine...

    any ideas would be appreciated
     
  2. leeshor

    leeshor Senior Member

    Joined:
    Dec 27, 2011
    Messages:
    6,331
    Likes Received:
    1,037
    Trophy Points:
    700
    Location:
    Norcross, GA
    Tablet / Device:
    Samsung Galaxy Tab S 10.5
    Welcome to the forum

    Does one have a particular type of security and the other one something different like a PIN vs a pattern? This is for the tablet, not the app.
     
  3. wjlbass

    wjlbass Junior Member

    Joined:
    Oct 28, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    2
    not sure, they both have android ver 4.4.2
     
  4. wjlbass

    wjlbass Junior Member

    Joined:
    Oct 28, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    2
    I put in the exact same credential / server name / password, etc etc. One works, the other doesn't.
     
  5. leeshor

    leeshor Senior Member

    Joined:
    Dec 27, 2011
    Messages:
    6,331
    Likes Received:
    1,037
    Trophy Points:
    700
    Location:
    Norcross, GA
    Tablet / Device:
    Samsung Galaxy Tab S 10.5
    I don't think you understood me question. Most corporate Exchange servers require a particular type of security on the tablet itself. What I was asking is if the phone and tablet both use the same security to power up. This has nothing to do with the credentials you input for the Exchange account.
     
  6. wjlbass

    wjlbass Junior Member

    Joined:
    Oct 28, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    2
    mystery solved: incorrect password --
    the symbols above the number keys on the Samsung keyboard are different from the symbols above the number keys on the PC keyboard! in other words, shift+1 is "!" on a pc, but shift+1 on the Samsung keyboard is "-"
     
  7. leeshor

    leeshor Senior Member

    Joined:
    Dec 27, 2011
    Messages:
    6,331
    Likes Received:
    1,037
    Trophy Points:
    700
    Location:
    Norcross, GA
    Tablet / Device:
    Samsung Galaxy Tab S 10.5
    That makes more sense. Glad you figured it out.
     

Share This Page

Search tags for this page

galaxy note 4 authentication failed for corporate email

,

trouble connecting microsoft exchange on google devices