[Solved] McBub is bad business.

Discussion in 'McBub.com' started by Arie, Dec 5, 2012.

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  1. Arie

    Arie Member

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    In april this year I received a defect tablet. After a lot of email I got an return address and was assured that the money for the shipment would be payed back and that would make an exchange. After shipping with Track&Trace (delivered august 20th) they claimed they couldn't find it! After again several emails and asking what they are going to do I finaly heard nothing of them anymore. What a terrible way they do business.

    order#1047445

    Item code: 145329
     
    Last edited by a moderator: Dec 20, 2012
  2. McBub.com

    McBub.com Senior Member

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    Hi Arie, I am sorry for your bad experience, but I believe that it must be a mistake. I have talked about your order with our customer service. They told me that they have sent you an Email. Please check your email. Thanks
     
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  3. Arie

    Arie Member

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    Well it looks like a great forum, because today I received an email from McBub. They want to do a refund.
    I'll let you all know how this is ending.
     
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  4. cali

    cali Super Moderator Staff Member

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    Sometimes it pays to publicize problems. Glad to hear they are offering a refund.
     
  5. leeshor

    leeshor Senior Member

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    It also pays to deal with suppliers represented on the forum.
     
  6. Arie

    Arie Member

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    I can report that the money is on my PayPal account! Great that this has ended like this. I want to thank the McBub moderator of this forum for his effort.
    And it shows how important a forum like this is for customers!!!
     
  7. McBub.com

    McBub.com Senior Member

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    Ainol NOVO 7 Paladin, NOVO 7 Elf, Samsung Galaxy SII, iPad 2
    Hi Arie, it is my duty to help you solve the problem that you meet on your purchasing. Thanks for your positive feedback.
     
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