stuck on blue screen

Discussion in 'Pandigital Novel' started by trey, Apr 9, 2011.

  1. trey

    trey Junior Member

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    Location:
    atlanta,ga
    Tablet / Device:
    pandigital novel 7
    my tablet is stuck on the first screen,the blue screen that has pandigital novel on it. now i tryed the power of course and the reset,but it still goes back and freeze on the blue screen. :confused:what can i do to fix this problem?
     
  2. exscentric

    exscentric Junior Member

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    Did you do something before it started acting up, like update firmware?

    Couple things you can try.

    Pull the back and pull the battery plug for a minute or two. Be very careful not to pull on the wires as they are very small.

    As a last resort you could press power and volume + buttons for about five seconds, this will try to reflash, HOWEVER if you don't have a firmware file on the card I do not know what will happen. If there IS a firmware file on the card the system will be restored to a fresh state - you will lose any data or programs you have put on it.
     
  3. trey

    trey Junior Member

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    thanks for response,but i've tryed both unplugging the battery and the power and +volume at the same time and still did not work!:confused:
     
  4. exscentric

    exscentric Junior Member

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    Sounds like you need to call service and see if there is anything else to try - probably replacement time.

    You could try changing the internal memory card - put a firmware file on it and try to reflash it.
     
  5. moomoozai

    moomoozai Junior Member

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    i also have the same problem... i also try both of that. now still can't work.
     
  6. exscentric

    exscentric Junior Member

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