Superpad 3 kernel panic error.. any advice?

TmXGhost

Member
Jan 16, 2012
2
0
Hi,

I'm new to forums, and all things android, so be nice.

A family member purchased what they called a "touch pad", and it has broken, going around into a loop with kernel panic being the final message before re-boot.
They have no box or manual for me to use to try and narrow down what the device actually is, however I think, after some research it is the superpad 3 Infotmic based tablet (reasons coming up below...)
When it boots it says Infotmic (see my logic there:D) and also I have been searching around for tablets with the same configuration as this one. It has 2 x usb ports, 2 x TF card slots, 1 x hdmi mini and an Ethernet port.

So onto things I have tried;
I have tried the reboot method (home, back and power) to restore it.. no luck
I have tried the wipe data and cache partition method.... but, no luck.

I think then, the update.zip file is the next port of call? However I do not know what exactly update.zip could be, and can I use this to re-install or repair the OS?
Obviously I am assuming that the problem is OS related and not hardware, unless of course anyone thinks otherwise?
I'm also assuming when the splash screen boots with Infotmic and the numbers 0.6.1.5(587) - That this is the current OS?


Any advice people may have would be welcome.
Many thanks,

Ryan
 

TheQCC

Member
Dec 16, 2011
19
1
Trt turning on the power. As soon as you see the first logo, press and hold the Menu button until you get the android unpacking a box.
Release the Menu button.

You should get a menu. One of the items is restore factory settings.
Use the Back button to go down and the Home button to confirm the action.
 

TmXGhost

Member
Jan 16, 2012
2
0
I had to install from scratch through an sd card, cheers for the responses. The only issue I now have, is that my cat chewed the plug and I'm trying to find a replacement, any ideas?
 
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