Tablet Randomly Freezes

Discussion in 'Zeki Tablets' started by Caeti, Jul 9, 2015.

  1. Caeti

    Caeti Junior Member

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    Hi my name is caeti,
    my grandmother bought my daughter a zeki tablet a few months ago , for her school assignments, it started out working great , then the sound started to quit working ,then start again when I hit reset, the screen began freezing randomly then it started up , now it won't stay on and it freezing up like mad , I did the whole factory reset thing and it's still freezing I have ran several antiviral things through it didn't come up with anything so what do I do now ?please help
     
  2. leeshor

    leeshor Senior Member

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    Welcome to the forum

    You may have a hardware issue/ The way to tell normally would be to do a factory reset then not install any apps and test it. If it's still acting up that way with no additional apps installed I'd say it may be faulty.
     
  3. Caeti

    Caeti Junior Member

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    OK so I'll do a factory reset again then wait to see what happens, thank you
     

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