TF101 camera black screen

Discussion in 'Asus TF101/SL101 Forum' started by Awesomepossum, Feb 18, 2012.

  1. Awesomepossum

    Awesomepossum Member

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    Hi guys,

    After a couple hours of use my camera app shows a black screen where the portrait is supposed to show. I've tried changing from camera to video recorder but that doesn't change anything. I've tried exiting the camera app and using other apps then coming back into the camera app.. Same black screen. This has happened twice now within 2 days. The only way to fix this is to reboot the tab. After the reboot, the camera app works like new again.

    Btw I purchased my tf from BB new. But when I opened my tab I saw these apps pre-installed: titanium backup, my backup, super user, and es file explorer.

    I just ran root checker and it says that the device isn't rooted.

    Does everyone have the same camera issue and does everyone have the mentioned apps pre-installed?

    Thanks

    Sent from my Transformer TF101 using Android Tablet Forum
     
  2. Awesomepossum

    Awesomepossum Member

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    I am also still within the 14 day return from BB.

    Sent from my Transformer TF101 using Android Tablet Forum
     
  3. Frederuco

    Frederuco Super Moderator Staff Member

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    Welcome to the forum!

    The only possible fix I have heard for this is to run the battery completely flat, try turning it on and making sure it is completely out, then charge the tablet. If you have the dock, do it disconnected as running the dock battery flat can make it no longer charge.

    Beyond that, it may be a software or hardware issue. For the software, if it is an app that you installed that is fighting with the camera you may be able to uninstall the app. Hard to tell which one. Best way to rule this out is to backup your apps & data using the App Backup app. Then back up your other files (dowloads, movies, music, pictures, etc) that are not tied to an app and then wipe the tablet and see if it still does it with no software installed.

    If it continues to do it, you could have a bad software installation or hardware issue. Either one will need to be returned.
     
  4. Awesomepossum

    Awesomepossum Member

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    Thanks. I was starting to think I wasn't gonna get a reply. After happening 2x and my posting it up, the problem hasn't occurred. I will keep eyes open for the problem. I will post up again should it happen.

    After my last occurrence I did run the battery all the way down. Also the last reboot seems to have solved the problem. Hoping its a permanent fix :)

    Sent from my Transformer TF101 using Android Tablet Forum
     
  5. Garry3211

    Garry3211 Member

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    I am also still within the 14 day return from BB. [​IMG][​IMG][​IMG]

    Sent from my Transformer TF101 using Android Tablet Forum ​
     
    Last edited: Feb 20, 2012
  6. Awesomepossum

    Awesomepossum Member

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    Gary, are you experiencing the same camera issue too?

    Sent from my Transformer TF101 using Android Tablet Forum
     
  7. juhni

    juhni Member

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    Sounds like they sold you an open box tab. I would return it. Super user on a new tab?

    Sent from my A500 using Android Tablet Forum
     
  8. Awesomepossum

    Awesomepossum Member

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    As idiotic as it sounds, I haven't returned it yet. Haven't experienced anymore issues either. Eversince the 2 reboots and running my battery all the way till the tf dies, it's been working great. And those pre-installed "rooted" apps haven't affected my tf either :/

    Just hoping all this won't create any long term issues since I didn't get any insurance with it.

    Sent from my Transformer TF101 using Android Tablet Forum
     
  9. juhni

    juhni Member

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    Be careful, you may have a tab with a failed root attempt on it. I would back up your apps and do a reset just to clean it up. And then complain about it be open boxed sold as new. Maybe they refund you the difference or give you a extended warranty.

    Sent from my A500 using Android Tablet Forum
     
  10. Awesomepossum

    Awesomepossum Member

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    Thanks

    Sent from my Transformer TF101 using Android Tablet Forum
     

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