TF101 will not charge

Discussion in 'Asus TF101/SL101 Forum' started by Diggs, Jul 22, 2011.

  1. Diggs
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    Diggs Junior Member

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    I have had this tablet for less than a week. It has updated to 3.1 but now it will not charge (tablet or dock). I have tried with the original charging brick and with one that came with my Droid X. I also tried a USB connection to my PC. No good.

    Any word from Asus? I checked their forums and found nothing.

    TIA, Diggs

    Edit: I have confirmed the original brick is good by using a different USB to micro-USB and charging my Droid X with it.

    Edit2: Every site from a google search (http://www.google.com/search?q=90-O...s=org.mozilla:en-US:official&client=firefox-a) for the AC adapter says it is 5v, not 15v.

    When I connected the tablet to my PC, it connects for data transfer, so I know that at least part of the cable is good.

    This is not a good thing.

    Diggs
    Last edited: Jul 23, 2011
  2. redstar427
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    redstar427 Junior Member

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    Unfortunately, Asus does not use the standard 5 volts on it's usb charger. It uses 15 volts, so plugging it into a computer, usb hub, or most any other usb charger, which all use 5 volts, will not work.
    In response to this, I have purchased a spare Asus charger for the Asus Transformer tablet.
    There are several places to buy one online.
    I found one at:
    ASUS Transformer TF101 AC Adapter (Includes USB Power Adapter & USB Connector Cable). ASUS 90-OK06AD00020Y

    =============================================
    My current Android tablets:
    Asus Transformer, TF101-B1, 32 GB internal
    with Docking Station
    rooted, Prime v1.6 ROM (Android Honeycomb, 3.1)
    Netformer 15 kernel, OC'd @1.6 GHz
    Last edited: Jul 22, 2011
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  3. photo_addict
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    photo_addict Junior Member

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    Hi,

    my TF recieved an over the air update about a week ago and afterwards it stopped taking a charge. With the TF in standby, plugging in the charger would make the TF light up, so it was recognising that the charger had been plugged in but the notification icon at the bottom right of the screen would remain as if nothing had been plugged in.

    I read elsewhere that this problem had affected a few other units after the OTA update but had been resolved by pressing and holding both the power botton and the down volume button for about 10 seconds. Then you are asked if you want to delete all data, press the down volume button again to say no, it then rebooted and the charging problem disappeared.

    No idea if this is the same problem that you are getting but maybe its worth a try.
  4. Diggs
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    Diggs Junior Member

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    Well, I did the Power/Down Volume thing. It made no difference when I said "No" to a wipe so I did it again and said "Yes" to a wipe. Again, no change. It still says to plug in the charger.

    Diggs
  5. wricks
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    wricks Junior Member

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    My wife had the same issue with hers. All she did was to blow canned air into both the male and female side of the connection (where it plugs into the TF 101) and it worked.
  6. buzzman
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    buzzman Junior Member

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    I know this is gonna sound off the wall:rolleyes:- But put the power brick in a zip lock bag and put in the freezer for an hour or so. It resets something inside. I never needed to do it but read 3 times that it worked. Good luck.
  7. Anomander
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    Anomander Junior Member

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    How depleted is the battery? If the charger and the cable are working it sounds like you may have to contact ASUS which would suck. Sorry to hear you are having troubles. Have you upgraded to 3.2 yet? The problem may be though even if you have an update that the battery may be below 50% and it will not allow the update. Any chance you are using a USB extension cable to help charge with? I know USB 2.0 Extension cable can not be used with the charger and the cable and that if you need to use a USB extension then it needs to be 3.0. I think if you are having troubles with this and have only had it for a week I would take it back and ask for a different one, you shouldn't have issues like that after a weeks use and if you do get it fixed, do you want to put up with potential problems?
  8. Tboyd86
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    Tboyd86 Junior Member

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    Hi. I've joined this forum as I've had a similar problem and thought I'd search for existing topics first.

    I was just wondering what happened with regards to your Transformer not charging?

    I've had mine 3 months and it seems to be doing the same. I also tested the dock / connection to computer and it recognises these things fine, just won't charge. I actually sent it back to Asus (complete with a letter descriping the problem as there wasn't the option to add this info on applying for a RMA). The Transformer has been returned with a note saying "no problems" (and enclosed documents not even opened). Therefore I think my next option would be to buy a charger (which seem either hard to get hold of / quite expensive for "testing purposes"). Just thought it would be interesting to see how your story ended...

    Thank you
  9. Sean081978
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    Sean081978 Junior Member

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    I had a similar problem in the fall. All I had to do was push the adapter into the slot with a counter-intuitively large amount of pressure until I noticed an indication it was charging. I had to do the same thing each time for about a week and then it just started working like normal again after that.

    Sent from my Transformer TF101 using Android Tablet Forum
  10. Tom T
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    Tom T Member

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    One thing to check for, and it is not always obvious, is some foriegn matter can get in the cable or slot. I would check very carefully before you put too much pressure as it could cause permanent damage.

    Sent from a Gibson using Tapatalk - heavy metal edition
  11. Sean081978
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    Sean081978 Junior Member

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    That is true about first checking for debris. I should also note that I was experiencing the charging problem on both halves, therefore leading me to think the problem was with the charger and/or wires; and I was applying that force to the seemingly sturdier bottom half. Also, just so I don't sound like a crazy person who goes around trying to break things, I found that solution posted on 2 other forums through Google search, which led me to try it.

    Sent from my Transformer TF101 using Android Tablet Forums
  12. Tom T
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    Tom T Member

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    Yeah, its very odd, and if it is happening on both keyboard and tablet it would seem that is nearly has to be a problem with the cable (?). One good thing (for me at least) if I ever do have this problem you guys will have already worked out a solution. Gotta love this forum.

    Sent from a Gibson using Tapatalk - heavy metal edition
  13. jtsauburn
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    jtsauburn Junior Member

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    Contact Asus support and get another charger from them. I posted a response to a problem with the cable end breaking in this forum. 2 days later, I got a response from Asus and they sent be a new cable without any fuss. I have been an Asus client for many years, and whenever I had a problem, they have always been quick to response without any hassle. Also, the label on the charging block says its 5 amps, but what is doesn't say is that it is usb 3.0. The cable that comes with the block for the transformer is a usb 3 cable. If you use an extension cable with it (as many have done because its so short) it must be a usb 3.0 extension cable; a usb 2.0 cable will not work.

    Sent from my Transformer TF101 using Android Tablet Forum
    Last edited: Jan 27, 2012
  14. Frederuco
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    Frederuco Super Moderator Staff Member

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    The ASUS wall wart is the Eee Pad line's weak spot. I have had it stop working for me twice now, and it was just overheated. The fix was to put it in a zip-loc bag for 20 minutes and then taking it out. Viola.

    Over at a sister site dedicated to the Eee Pad line I have written a guide for Charging and Boot issues. Here is the link to it: http://www.transformerforums.com/fo...6-rs-guide-so-your-transformer-wont-boot.html

    Check it out if you ever have any charging or booting issues.
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  15. TehPiston
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    TehPiston Junior Member

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    I had this same problem and it was driving me nuts, then I checked the forum, on page two there was a guide posted by a user, and in it there was something REALLY SIMPLE but such a design flaw, the wall wart has a usb port that can take the cable both the correct way, and the wrong way around, so I had my cable in with the usb symbol lined up with the symbol on the charger, this was wrong, as soon as I reversed it it immediately turned on and started to charge.
  16. sbh
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    sbh Junior Member

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    Hello all if you are having problems with the OE charger here is a great option. Invest in one of these
    Dynex Universal camera/ camcord Power adapter DX/DA - works great,charges awesome,long cord,no crappy cheap plug. you can buy at Best Buy for $30, or online amazon or ebay for around $7 or so. I bought 2 one for home and work. you still need you OE cable, but toss the plug.
  17. lordofthering
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    lordofthering Junior Member

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    I had similar problem and pins from charger came out. my TF101 is still under warrenty. ASUS is asking me to send charger back to them at my own shipping cost. Ridiculous...After 1/2 hour discussion they agreed that i can send pictures in and they will let me know. After sending picture, I called them and customer service had the same story of me sending charger back at my cost. They are saying they only cover one way shipping. I do not think I will ever buy a ASUS product regardless of what product is. Their customer service is like a 1st grader old school recruitment. Search for their customer service issue and you will find 1000s of people crying about their poor service. ASUS deserve to go out of business or fix their problem asap..
  18. elm775
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    elm775 Junior Member

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    Ive joined this forum just to say thanks. I had a bit of a panic as tf101 not charging but read this thread and hey presto its now charging. I put the plug in a bag stuck it in the freezer for 5 minutes (im impatient) plugged it into socket held breath and plugged into tablet, eureka!!!!!!
    So a huge thanks due.
  19. whftom
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    whftom Junior Member

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    I too just joined to say thanks. We have had our Transformer for about 25 days and it would not turn on--it would only show a mostly black battery with a bit of red (20%) upon hold power button down for about 5 seconds-then go totally black again. The ziplock/freezer trick worked! Thanks to the "nuts" guy who posted this trick.
    tom
  20. Tokyokid
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    Tokyokid Junior Member

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    Thanks for the freezer trick. Worked without a hitch.

    Got the wife's TF101 charging after a couple of frustrating days.

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