EDIT: I am such a dunce. You would think all my years of experience..nahh, too easy. I fixed the problem. Top of your tablet (black at least) is a switch (it is in between your SD card output and headphones input)--if that switch is all the way to the right, you have turned your Wi-Fi off (it goes into airplane mode). DUH! Just push the switch back to the left and then you have internet. Of course, Pandigital Novel Black... Got it Christmas morning, connected automatically! I go to turn it on tonight and I have NO wifi connection--it isn't even showing up in my wireless network settings. I changed nothing on my router and nothing on the Novel. The part that says "wi-fi: Turn on wi-fi (when connecting) via a public wi-fi hotspot..." is blacked out and I cannot tap it to turn it on. Wi-fi settings keeps asking me to set up and manage it and for an SSID, network notification is turned ON... but I'm getting nothing. And I do have wi-fi access in the house because both my husband and my daughter are on their laptops, my pc is hardwired in, so I still have a port to access wi-fi via the Novel and I can not. What happened? Toni btw--I finally got the pandigital site to open and I just checked---I DO Have the updated firmware that they are asking me to install. So my android tablet IS completely updated.