My daughter got an android for x-mas. I believe she was cleaning/wiping the screen and now the touch screen does not work. Browser icon has orange halo around the earth. When in de bugging has a 3 in red oval upper right corner. The time keeps current and the screen stays orientated to how you rotate the device, so its not "locked up". Airplane mode shows on - if that matters. Could the touch screen be in a lock out mode?