Hi, this is my first device with Android, and so far I'm not impressed. I purchased this tablet 11/29/11. It is an Ematic eGlide reader 2.3. I had not used it more than ten times, and one day I turned it on and there was a message on the screen: "The process android.process.acore has stopped unexpectedly.Please try again" with a "FORCE CLOSE" button, which I have repeatedly touched and it pops right back up. Once in a while another message appears also: "The application Appstore (process.com.amazon.venezia) has stopped unexpectedly.Please try again" with a "FORCE CLOSE" button as well. I have tried everything I know of and I have tried the "reset" many times, with no success. I looked around online, and it looks like this message comes up a lot on the phones. The fix for that seems to be to remove the battery, but I cannot do that on this tablet. Please help! If I can't get it to work, it's getting returned at the end of the week and I will not get near an Android device again. THANKS!