Unable to connect to WiFi

Discussion in 'eLocity Tablets' started by lynneunz, Feb 6, 2011.

  1. lynneunz
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    lynneunz Junior Member

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    Hi, My tablet refuses to connect to my wireless network. I have successfully installed the Feb 4 bios and no luck. I enter the WEP key, the wifi connection says 'connecting' then 'obtaining an ip address' then disconnects. This repeats until I turn the wifi off. All other functions on the tablet seem to work ok. I have two laptops that connect to my wifi modem with no problem. I have appealed to tech support at Elocity via a phone call and two emails but have heard NOTHING back from them. Level one tech support was supposed to bump it up a level and assured me I would get a call back but it hasn't happened and it has been 4 days.

    Anyone have a suggestion?
  2. John Conley
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    John Conley Junior Member

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    I suggest you try resetting everything. Shut down, reboot, get close to your wireless transmitter, re-enter your keys paying close attention. It works, but mine can be a bit testy at times. I was traveling and in a hotel in Toronto and the wireless search found 40 devices from a 28th floor overlooking downtown, but despite 3 being open would not connect. I think you might need 3 bars on the indicator in order to get it to work.
  3. lynneunz
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    lynneunz Junior Member

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    I just tried that and it didn't work. I reset the tablet, re-entered the WEP key and set the tablet right next to my modem. I got 4 bars of signal. Same result as above.
    Does anyone have any other suggestions?
  4. John Conley
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    John Conley Junior Member

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    Unless you think you have immediate issues with security go into your wireless router and disable security. It's possible that one of the levels of security has poor support. I used WEP in a local bar where they don't give it out unless you are a regular and it worked great there.

    I get 2 bars from my neighbour 5 houses up the street and they had it open and I found it would connect to them. I know it's them because it's the Wong network, and they are the only Wongs around.

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