UNITED loses a customer!

Discussion in 'Off-Topic Discussion' started by jimbo7630, May 31, 2012.

  1. jimbo7630

    jimbo7630 Guest

    Top Poster Of Month

    Sweet Revenge for a Broken Guitar

    A musician named Dave Carroll recently had difficulty with
    United Airlines.

    United apparently damaged his treasured Taylor guitar
    ($3500) during a flight. Dave spent over 9 months trying to get United
    to pay for damages caused by baggage handlers to his custom Taylor

    During his final exchange with the United Customer Relations Manager, he
    stated that he was left with no choice other than to create a music
    video for youtube exposing their lack of cooperation. The Manager
    responded: "Good luck with that one, pal."

    So he posted a retaliatory video on youtube. The video
    has since received over 6 million hits. United Airlines contacted the
    musician and attempted settlement in exchange for pulling the video.
    Naturally his response was: "Good luck with that one, pal."

    Taylor Guitars sent the musician 2 new custom guitars in
    appreciation for the product recognition from the video that has led
    to a sharp increase in orders.

    Here's the video, and it's GREAT! A Must Watch;

    Last edited by a moderator: Jul 29, 2014
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