I got the white Pandigital Novel today and went to update the firmware. I have a 16 gb SD card in it. I downloaded it from this link. Pandigital » Search: went to install it on my device at around 8:30 P.M. Central time and it has been installing since then (roughly 4 and a half hours). It doesn't appear frozen as the bar is still moving. Is this normal? Should I restart the update? EDIT: After a few more hours with no end of installing in sight, I decided to restart it. To do so I had to press the reset button. Now when i try to turn it on, it just sits at a black screen with "cruz" across the middle. It will not progress any farther. Also i can not shut it down, only reset it. I can not restart updating the firmware.