Hi there, I just recently received a 7024 after using the 7015 for around 5 months (and really liked it). The 7024 was a replacement because my 7015 broke. My 7015 played videos flawlessly, but I am having a lot of issues playing my videos (avi, mkv, mp4, etc.) on the 7024. All of my videos skip so much they are pretty unwatchable. Does this sound like a problem that may be corrected with a new update or something? I've tried two different computers transferring the files and it is still the same. I would think that since this new Kyros has a faster processor that this wouldn't be a problem? Any help or suggestions would be greatly appreciated! Thanks for your time!