Hi, I am new to these boards and hope that someone can help me. I bought a new Vigo 9.7" tablet for my husband for Christmas. He's thrilled with it, and so far it seems to perform really well, and has a good battery that lasts about 10 hours, even having watched a full dvd movie on it. There is just one problem we've come across, the You Tube app doesn't seem to want to load any videos. It just sits there with the loading symbol going round on the screen and never loads the clip. We tried to update the app, however, when we tried to do this the Play Store requested that we uninstall the original you tube app first, but as it came as part of the OS on the tablet, there is no uninstall button, only a disable button. Has any one else got this problem, and did you solve it? We are loathe to return the tablet to the Warehouse for replacement as I imagine they will deem it to only be a software problem and not covered by the warranty. We have emailed Vigo.co.nz for assistance but received no reply. It's not a major problem, more an annoyance and my husband would like to be able to use the YouTube app if possible. thank you.