Warning!! Jexaa ltd doesn't give any support to its customers

Discussion in 'Jexaa' started by kasko, Jul 29, 2011.

  1. kasko

    kasko Member

    Joined:
    Jul 29, 2011
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    62
    I want share with you my bad experience with Jexaa ltd. I buyed a jexaa tablet (Jexta b 10'' freescale) 1 month ago. After few days the tablet broke. I tried to contact Jexaa via Chat and email for weeks but without answares. I sent the tablet to Jexaa for repair, but they doesn't answare to my mails. Now I don't know what to do.
    Warning to buy from Jexaa.
     
    • Like Like x 2
  2. Jexaa

    Jexaa Member

    Joined:
    Jan 18, 2011
    Messages:
    26
    Likes Received:
    2
    Trophy Points:
    62
    Location:
    Surrey
    Tablet / Device:
    Many...
    Hi there, could you tell me your order number and the tracking details of the item you returned please?

    I am sorry you feel we do not offer good customer service, my name is Ben - I assure you if you provide me with these details here or via returns@jexaa.co.uk I will personally make sure your issue gets sorted.

    We do our very best to ensure all customers receive a quality experience when shopping with us.

    Best Regards

    Ben
     
  3. kasko

    kasko Member

    Joined:
    Jul 29, 2011
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    62
    Thank you. I provided you all details via emails.
    I hope that you can help me.

    Giorgio
     

Share This Page