I am clearly not as tech saavy as many of you, but I am very unhappy with the new update. My laptop no longer recognizes my Vizio, using Windows XP. I'd prefer not to have to remove my SD card and use an adapter to load programs, books, movies on to it. After the auto update, I spent 2 hours on the phone with Vizio techs trying to get my laptop to recognize my Vizio AND to get my Vizio to recognize the SD card (ANOTHER problem after the update). They claim my laptop and the Windows XP software is the problem and said I needed to contact Windows support to get a new driver to support the Vizio. It worked fine before the update, so I know it's not a Windows issue. They were able to find all my books and movies on my SD card after a factory reinstall. Can anyone explain how to fix this, in a dumbed down step by step way to me? I don't know anything about rooting, etc. It sounds like many of you have had this same problem.