Zenithink C97 app downloading problem.

Discussion in 'Android Tablet Q&A' started by Castrigan25, Aug 8, 2013.

  1. Castrigan25

    Castrigan25 Member

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    I'm trying to download some apps on my new Zenithink C9.7 that runs on 4.1.1.....the problem I'm having is on some apps it says can't download on USB or ad card. I put a 4gb micro sd card in. Do I need to update the unit?? If so how?
     
  2. leeshor

    leeshor Senior Member

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    If you are talking about installing apps they can only be installed to internal memory, (unless I'm not following you).
     
  3. Castrigan25

    Castrigan25 Member

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    When I go to download apps on the tablet it will either download correctly or most of the time it will say " cannot download to USB or SD card"
     
  4. leeshor

    leeshor Senior Member

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    I guess I still don;t follow you. How are you downloading these apps, browser? Store app?
     
  5. Castrigan25

    Castrigan25 Member

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    I'll go by step by step..
    i turn on Zenithink C97 and click on Play Store
    i click on the search and type Subway Surfer ( game I want to download)
    I click on " install" and then "accept"
    it looks like its downloading fine...even goes to installing and then......
    ERROR...."COULDN'T INSTALL ON USB STORAGE OR SD CARD"
    i have plenty of room on my internal storage
     
  6. leeshor

    leeshor Senior Member

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    Now I understand. Are you rooted? If not oir if you don't know what that is I would say you may have a corruption in your system and would suggest considering a factory reset.
     
  7. Castrigan25

    Castrigan25 Member

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    Can you help me do that...step by step. Will that fix the problem?? I'm sorry I have no idea what I'm doing..
    thank you in advance and I have no idea if I'm rooted.
     
  8. Castrigan25

    Castrigan25 Member

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    Well I did factory reset, now it won't turn on..how long does it take to factory rest??
     
  9. Castrigan25

    Castrigan25 Member

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    Got in working but still the same problem
     

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