I had two small oil stains under the glass of my Vtab, well I thought they were oil stains. I called vizio they had me send some photos within an hour I was called and told its a small LCD bleed. They gave me the option of a few ways to exchange my Vtab I used the fastest option. Well they sent me a new one and it should arrive tomorrow I can't wait its christmas all over. The whole exchange with customer support took a little more than an hour and a few emails. Vizio seems to be serious about customer support and support for their products, they provided a major update to the Vtab that in this day of fast paced digital products is probobly at the end of its production cycle and seem to react quickly for product failures. I truly can't wait for the 10 inch Vtab I was not really in the market for a large 10" tablet but Vizio's TV's and the Vtab has really sold me on their products and support. You can never have to many toys can you?