Memo Pad No Longer Seen Via USB

sjdomin

Member
Nov 29, 2013
1
0
Recently I have been unable to "see" the Asus Memo when it is connected to my desktop via a USB cable. Previously I was able to transfer files between the tablet and the desktop but no longer can. The problem is not with the USB cable itself because the Asus charges normally. The desktop is running Windows 7 and I don't see any error message like "unrecognized USB device" or anything similar. Would appreciate any suggestions
 

leeshor

Senior Member
Dec 27, 2011
6,331
1,037
Welcome to the forum

The possibilities are endless, really! The first thing to try is another USB port, then check device manager to see if there is anything that doesn't look just right, then try a restart of your tablet. This is a problem that has happened to a lot of people with many different tablets and on occasion there has been no solution. It could be a registry problem, a driver problem, a security problem or other device drive that got in the way.

There are ways to transfer files back and forth over your WiFi using something like AirDroid or in the cloud using DropBox as an example.
 

wolong

Member
Aug 24, 2011
19
0
I've experienced this problem with certain cables. Those mini-USB connectors can be problematic.
 

leeshor

Senior Member
Dec 27, 2011
6,331
1,037
I've experienced this problem with certain cables. Those mini-USB connectors can be problematic.

The ASUS tablets use a special cable for the data connection. standard USB to proprietary charging port. Had the cable been an issue it also would have been a problem charging. Just an fyi.
 
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