[Solved] galaxy tab S and ms exchange

wjlbass

Junior Member
Oct 28, 2014
4
0
Hello
Just picked up my Galaxy S 8.4 and its great, however when using the built in Samsung app to use MS exchange activesync, I get an error message that says Authentication Failed.

strangely, I have this working on my galaxy s3 phone with the exact same login /connections details and it works just fine...

any ideas would be appreciated
 

leeshor

Senior Member
Dec 27, 2011
6,331
1,037
Welcome to the forum

Does one have a particular type of security and the other one something different like a PIN vs a pattern? This is for the tablet, not the app.
 

wjlbass

Junior Member
Oct 28, 2014
4
0
I put in the exact same credential / server name / password, etc etc. One works, the other doesn't.
 

leeshor

Senior Member
Dec 27, 2011
6,331
1,037
I don't think you understood me question. Most corporate Exchange servers require a particular type of security on the tablet itself. What I was asking is if the phone and tablet both use the same security to power up. This has nothing to do with the credentials you input for the Exchange account.
 

wjlbass

Junior Member
Oct 28, 2014
4
0
mystery solved: incorrect password --
the symbols above the number keys on the Samsung keyboard are different from the symbols above the number keys on the PC keyboard! in other words, shift+1 is "!" on a pc, but shift+1 on the Samsung keyboard is "-"
 
Top