Tablet Stuck in Android Introductory Screen

[ikedeola]

Hey guys!

I'm experiencing a problem with my tablet. The tablet is a T02A model from Shenzhen Forward Technology.
Some days ago I turned it on, and it didn't load the Android system. And it is still not loading. In other words, when I turn it on, it seems to be stuck in the Android introductory screen.
The video of what is happening (50 secs):

I've tried so many combination of buttons to perform a hard reset, but none seems to work...

Does anybody have a clue on how to fix this?

Thanks in advance!

 

[Androidinabox]

Hi ikedeola, you should try to update the firmware.

 

[ikedeola]

Hi ikedeola, you should try to update the firmware.

Hi Androidinabox.com. Thanks for your reply.

Do you know if there is a specific firmware for my device?... or which one should I be able to use?

 

[vampirefo.]

have you tried to use adb?

 

[ikedeola]

have you tried to use adb?

Hey vampirefo!

I haven't tried to use it, because I don't know how to.
Could you explain in a few words how I can do that or just post a good link that explains?

Is it an easy process?

Thanks.

 

[Androidinabox]

Hi Androidinabox.com. Thanks for your reply.

Do you know if there is a specific firmware for my device?... or which one should I be able to use?

Here is a thread discussing T02A firmware: Need firmware for My tablet - xda-developers

 

[username14]

i got the same prob my tablet is ONDA VI10 and i dont have any idea how to upgrade the firmware
hope u guys can help me

 

[avi0707]

What is ADB? I having the same problem on a A10, T02a version4.

Hi Androidinabox.com. Thanks for your reply.

Do you know if there is a specific firmware for my device?... or which one should I be able to use?