So I've gone away for a week leaving my mother in possession of my tablet, she obviously had forgotten the pattern causing a lock out. I am now required to enter my google account that I used to sign up with. For some unknown reason it is telling me that I have got an incorrect combination. I went online changed my password and tried again still it says I have it wrong. I have held down the reset button only for the tablet to turn off and on returning to the screen. Help would be greatly appreciated.