Faulty android tablet

Discussion in 'Android Tablet Q&A' started by serrix, Aug 6, 2013.

  1. serrix

    serrix Member

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    Hi,
    We've been given a 7" andriod tablet to factory reset, as the owner has forgotten their email address and tried too many patterns.
    The tablet is running a very old version of of andriod and I can get as far as seeing this http://4.bp.blogspot.com/-G-zGeRL92...FM/s1600/Android Factory Reset Tutorial 2.jpg which should then show the utility options.

    Can anyone confirm how to initiate a factory reset from here?
    Kind regards,
    serrix.
     
  2. Spider

    Spider Administrator Staff Member

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    Try pressing the back button, or home button to get options, once you see options you want to delete data.
     
  3. serrix

    serrix Member

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    Thanks for your help Spider.
    There are three buttons total, the volume up / down and power button.
    Unfortunately none of them seem to do anything. I've held them all down for a time without effect (obviously the power button turns it off after a time)

    When I boot normally, the back and options menu don't allow me to do anything. I can't go to camera or add it to wi fi etc.
     
  4. Spider

    Spider Administrator Staff Member

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    I'm moving your thread to the Android Tablet Q&A section, where I think you'll get more responses. Good luck!

    Did you try the buttons after getting the Android on his back?
     
  5. serrix

    serrix Member

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    Thanks Spider and yes I did, all three buttons, a variety of sequences and holding each for 10s.
     
    Last edited: Aug 6, 2013

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