Well it took ,my 9 year old two days to crack the screen on the tablet. I contacted coby by email since there is no instruction on their site about repairs. and got this response maybe it will help some others in the same situation. Not sure yet of turn around time.
1) Return the product to the below address:
COBY Electronics
Attn: Lee
150 Knowlton Way
Savannah, GA 31407
2) Include a copy of this email.
3) Provide a Money Order for the part(s), return shipping and the labor in the amount of:
7" Tablet - $45.00 Money Order
8" Tablet - $55.00 Money Order
10" Tablet - $65.00 Money Order
11" Tablet - $75.00 Money Order
12" Tablet - $85.00 Money Order
4)Make the Money Order payable to COBY Electronics
5) Include in the note your full name, address, telephone number and email.
Supervisor, Consumer Technical Support
email: Mike_Hardial@cobyusa.com
150 Knowlton Way
Savannah, GA 31407
1) Return the product to the below address:
COBY Electronics
Attn: Lee
150 Knowlton Way
Savannah, GA 31407
2) Include a copy of this email.
3) Provide a Money Order for the part(s), return shipping and the labor in the amount of:
7" Tablet - $45.00 Money Order
8" Tablet - $55.00 Money Order
10" Tablet - $65.00 Money Order
11" Tablet - $75.00 Money Order
12" Tablet - $85.00 Money Order
4)Make the Money Order payable to COBY Electronics
5) Include in the note your full name, address, telephone number and email.
Supervisor, Consumer Technical Support
email: Mike_Hardial@cobyusa.com
150 Knowlton Way
Savannah, GA 31407
