I am very unimpressed with this tablet. I bought it, brought it home and plugged it into the ac adapter that came with it, fully charged it, turned it on and it is not recognizing my finger swipe to unlock it, it is in stand by mode now and I cannot get it to recognize my finger tap to either "cancel" or "Ok" to shut down. The home and back buttons on the side also do not recognize my finger taps. I tried calling the number in the manual but got the machine stating everyone is gone til after Christmas. This is my son's only decent gift this year, can anyone help? Is there a secret button combo or something I'm missing, I've read the manual twice and spent the last two hours searching google for help with no luck. I'm about 2 seconds from just chucking the thing at the wall.