6 month old Samsung Galaxie 8 no longer downloads photos off Google Search or Yahoo

Discussion in 'New Member Introduction & Forum Website Assistance' started by MarcErik, Jan 15, 2015.

  1. MarcErik

    MarcErik Junior Member

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    Regular guy 50's enjoys downloading photos from Google and Yahoo. Samsung Galaxie 8 tablet no longer downloads photos. T.V. shows and movies unaffected. What gives?
     
  2. leeshor

    leeshor Senior Member

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    Welcome to the forum

    What are you using to download/view the photos?
     
  3. Spider

    Spider Administrator Staff Member

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    Hi MarcErik, welcome to the forum. Glad you decided to join us here at Android Tablets.
     
  4. MarcErik

    MarcErik Junior Member

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    Galaxie 8 tablet using Google search and Yahoo search. (Stock o/s ATT with "Lookout" security software. Won't download photos to my tablet's "gallery "file. Tried hard boot/re-installing sim card/ unsucsessfull in removing battery because of soldered connector to power supply. Newbe, going on limited cell phone procedures. Threw out last computer MS Vista/Dell under 6 ton frontloader because of glitches like this H E L P ! ! !
     
  5. leeshor

    leeshor Senior Member

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    Without knowing any more than we know it seems your best solution may be a factory reset.
     
  6. MarcErik

    MarcErik Junior Member

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    How do you do a factory reset on a Samsung Galaxie 8 ?
     
  7. leeshor

    leeshor Senior Member

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    In settings there should be an entry called backup and reset. It will put you back to out-of-the-box conditions which means you need to have a copy of any of your media - docs, music, videos etc. either backed up to microSD, your computer or the cloud.
     

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